Internal Accountability
NGOs and other organisations that work on behalf of people living in poverty must embrace and promote accountability. If communities are able to hold such organisations to account they will be empowered to do so with others and to claim their own rights.
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Resources
Toolboxes
IA 1 - Participation and inclusion
It is important that NGOs understand and internalise the rights, interests and viewpoints of those with whom and for whom they wo…
IA 2 - Evaluation and learning
NGOs are accountable for their performance in delivering their mission and strategy. They should gather evidence of their impact …
IA 3 - Transparency & information sharing
NGOs should make key information available to stakeholders, for example about activities, objectives, impact, funding, governance…
IA 4 - Complaint & resolution mechanisms
NGOs should readily and rapidly receive stakeholders’ views on their work, impact and behaviour. They should provide adequate res…
IA 5 - Monitoring commitments and ensuring compli…
NGOs should monitor compliance on their agreed minimum standards, policies and accountability principles and their implementation…
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