Thematic Areas

Internal Accountability

IA 3 - Transparency & information sharing

IA 3 - Transparency & information sharing

NGOs should make key information available to stakeholders, for example about activities, objectives, impact, funding, governance and management structures, organisational policies and complaints mechanisms.

It’s important to take into account issues of language and literacy, as well as access to technology. Ideally, an information needs analysis should be carried out to identify the kind of information the community wants and the best way of sharing information (e.g. information boards, radio broadcasts, text messages, etc).

Participatory tools for transparency include:

  • Transparency board - to share information about a programme, service or facility.
  • Citizens' budget - to present key government (or NGO) finance information to a general audience.



Here you can download some useful resources.

Tools in this toolbox

Citizens' budget

To share information about a budget in a clear and simple way. Budgets reports are often very long and written in complicated tec…

Social audit

To collect and present evidence about a programme or service.                               The Social Audit process uses partici…

Transparency board

To share information about government or NGO projects and programmes.Transparency Boards are used to share information about proj…